Cookie Policy

This Cookies Policy explains how we use cookies and similar technologies on our website. By using our website, you agree to the use of cookies as described in this policy.

Effective Date: 2026-09-01

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They allow websites to recognise returning visitors, remember preferences, and understand how the website is being used, helping to improve functionality and the overall browsing experience.

How We Use Cookies

1. Essential Cookies

These cookies are required for the proper operation of our website. They support essential functions such as website navigation, security, session management, and access to certain features. These cookies generally cannot be disabled through our website's cookie settings.

2. Performance and Analytics Cookies

These cookies collect information about how visitors interact with our website, including which pages are visited, how users navigate the website, and whether users encounter errors. We use this information to monitor website performance and improve functionality, content, and usability.

Tools used: Google Analytics and Microsoft Clarity.

3. Functional Cookies

Functional cookies enable the website to remember information and preferences selected by users, such as language, region, or other settings. They help provide a more convenient and personalised browsing experience.

4. Marketing Cookies

Marketing cookies may record information about browsing activity and interactions with our website. This information may be used to provide more relevant advertising, measure the effectiveness of marketing campaigns, understand engagement, and help manage the frequency with which advertisements are displayed.

Tools used: LinkedIn Tracking, Facebook Pixel, Mailchimp Integration, and Google Ads.

Third-Party Cookies

Arklink Solutions may use third-party services that place cookies or similar technologies on your device to support website analytics, advertising, communications, and other digital services. These third parties may include:
 

• Google Analytics: Helps us analyse website traffic, usage patterns, and overall website performance.

• Microsoft Clarity: Provides information about how visitors interact with and navigate our website.

• LinkedIn Tracking: Helps measure engagement and the effectiveness of LinkedIn advertising campaigns.

• Facebook Pixel: Helps measure website activity and the performance of Facebook and related advertising campaigns.

• Mailchimp: Supports email marketing, communications, and subscription-related activities.

• Google Ads: Supports online advertising, campaign measurement, and conversion tracking. 

Third-party providers operate under their own privacy and cookie policies, and Arklink Solutions does not control the cookies or tracking technologies they may use. Users are encouraged to review the relevant third party's privacy policy for further information about their data practices.

Cookie Consent and Pop-Up Banner

Where required by applicable privacy and data protection laws, including the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR), Arklink Solutions uses a cookie consent banner to provide users with information about our use of cookies and, where applicable, obtain consent for non-essential cookies.

When you first visit our website, the cookie banner may:

* Explain that cookies and similar technologies are being used.
* Allow you to accept or decline non-essential cookies.
* Provide access to this Cookies Policy and additional information about cookie usage.

You may change your cookie preferences at any time by using the cookie settings or consent-management option available on our website.

How to Manage or Disable Cookies

You can control cookies through your web browser settings. Depending on the browser you use, you may be able to:

• View cookies stored on your device.

• Block or restrict cookies.

• Delete existing cookies.

Please be aware that disabling or restricting certain cookies may affect website functionality, prevent some features from operating correctly, or reduce the quality of your browsing experience.

Updates to This Policy

Arklink Solutions may amend this Cookies Policy from time to time to reflect changes in technology, legislation, regulatory requirements, or our website and business practices.

Any updates will be published on this page together with a revised effective date. We recommend reviewing this policy periodically to remain informed about how cookies and similar technologies are used.